Contract a billing plan

Cancel my plan

Contract a billing plan

If in the process of creating your company you have not selected a billing period, do not worry, you can do it in a very simple way from the Administration Area. To do so, follow the steps below:

1. On the top right hand side of the Administration Area click on the "Drop down arrow" button

2. Click on the "Upgrade plan" option and then on the "Upgrade your plan!" button

3. In the pop-up window, fill in the following fields:

   1. Number of additional users: Remember that the basic plan when creating the company already includes 20 users

   2. Payment fee: monthly or yearly

4. Click on "Continue"

5. In the pop-up window, fill in the following data linked to the billing process:

   1. Tax ID number

   2. Company name

   3. Address

   4. City

   5. Postal Code

   6. Country  

   7. Region

   8. Accept Terms and Conditions

6. Click on "Continue"

7. In the pop-up window, fill in your bank details to finish the contracting process:

   1. Email

   2. Card Information   

   3. Card Name

   4. Country or region

8. If you wish, you can save your data for future transactions in Zapiens. To do so, select the option "Save information to pay faster next time"

9. Click on "Subscribe" to finish the process of contracting additional users and you will be redirected to the Administration Area to view the summary of your payment plan
   
   
   
   
   
   
   
   
   Note: You can also access this section from the "Users" section:

10. Click on the "Users" section in the side menu, then click on the "User" section

11. At the top right, next to the number of users, click on the "i" information button

12. Click on the "Expand your plan" button

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Cancel my plan

If you wish to cancel your Zapiens billing plan, it is very simple. To do so, all you have to do is:

1. At the top right of the Administration Area, click on the "Drop down arrow" button

2. Click on the "Expand your plan" option and then click on the "Manage plan" button

3. In the pop-up window, click on "Cancel Plan" and the date on which the contracted plan will be canceled will be displayed

Note: After canceling your plan, you will return to the basic 20-user plan.  

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