Contract or cancel my plan
Modified on: Mon, 4 Oct, 2021 at 2:00 PM
Contract a billing plan
If in the process of creating your company you have not selected a billing period, do not worry, you can do it in a very simple way from the Administration Area. To do so, follow the steps below:
On the top right hand side of the Administration Area click on the "Drop down arrow" button
Click on the "Upgrade plan" option and then on the "Upgrade your plan!" button
In the pop-up window, fill in the following fields:
Number of additional users: Remember that the basic plan when creating the company already includes 20 users
Payment fee: monthly or yearly
Click on "Continue"
In the pop-up window, fill in the following data linked to the billing process:
Tax ID number
Accept Terms and Conditions
Click on "Continue"
In the pop-up window, fill in your bank details to finish the contracting process:
Country or region
If you wish, you can save your data for future transactions in Zapiens. To do so, select the option "Save information to pay faster next time"
Click on "Subscribe" to finish the process of contracting additional users and you will be redirected to the Administration Area to view the summary of your payment plan
Note: You can also access this section from the "Users" section:
Click on the "Users" section in the side menu, then click on the "User" section
At the top right, next to the number of users, click on the "i" information button
Click on the "Expand your plan" button
Cancel my plan
If you wish to cancel your Zapiens billing plan, it is very simple. To do so, all you have to do is:
At the top right of the Administration Area, click on the "Drop down arrow" button
Click on the "Expand your plan" option and then click on the "Manage plan" button
In the pop-up window, click on "Cancel Plan" and the date on which the contracted plan will be canceled will be displayed
Note: After canceling your plan, you will return to the basic 20-user plan.
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.