The "Verify account" button has expired   

The "Verify account" button has already been used 

The "Verify account" button has expired 

If the button has expired you can resend it by clicking on the "Send again" button that will appear in the pop-up window. 

Note: Remember that you will have up to 4 attempts to repeat this process. 

You will receive a new email to verify your account. 

Note: Remember that this email is valid for 48 hours. 

Check out our article Verify my email address

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The "Verify account" button has already been used

If you have previously used the "Verify Account" button, when you click it again, you will see the following message: "Oops! There seems to have been a problem, try again later or contact us." 

In this case, and if you are unable to access the Zapiens Administration Area, please write to us by clicking on the "New help ticket" link at the top right of this article.

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